You can clear clogs and replace the belt yourself but motor repair is a job for a dyson service representative.
Vacuum cleaner roller brush not spinning.
Most frequent causes for vacuum cleaner brush not spinning.
When the vacuum is in the upright position the brush roll will not rotate.
Remove the brushroll and clean all hair string and lint from the brushroll bearings.
Alternatively if you need to clear a problematic blockage you can take the brush bar out of the housing easily for quick maintenance.
Turn the vacuum cleaner over on the floor so that the cleaning head is facing up.
If the brushroll is sticking it will cause too much friction and put too much strain on the belt.
Brush roll not spinning a broken drive belt damaged brush roll jammed brush roll bearings tripped brush roll motor overload failed brush roll motor or a wiring failure in the wand or nozzle can prevent the brush roll from spinning.
Inspect the belt to see if it is broken stretched out or out of place.
Pull one end of the roller upward away from the vacuum cleaner and slip the belt off the roller.
To get your vacuum cleaner brush bar spinning freely again and to ensure your dyson machine is working at maximum efficiency select your machine below.
If you are vacuuming on premium soft carpet and the brush roll is not rotating you may need to turn the floor type setting towards higher carpet.
If the spinning brush roll is clogged with lots of hair and other debris that could explain why the shark vacuum brush is not spinning.
Remove the brushroll and clean all hair string and lint from the brushroll bearings.
To remove any hair caught in the vacuum cleaner s brush roll remove it by pressing the brush roll access buttons and removing the brush roll.
Inspect the belt to see if it is broken stretched out or out of place.
You may have stalled the brush motor.
If the vacuum cleaner brush still doesn t spin after you clean the brushroll consider replacing the brushroll.
Fix your dyson brush bar.
Disconnect the power to the dirt devil vacuum cleaner and then step on the pedal to lower the handle to the floor.
If the vacuum cleaner belt is broken or stretched out replace it.
Remove the screws that secure the plate to the vacuum cleaner then remove the screws and the plate.
Check the condition of the drive belt and replace the belt if it s worn or broken.
Recline the vacuum and switch the brush roll button on.
If not the drive belt is the next suspect and finally the motor itself.
To get your jammed brush roller working again locate the flat plate on the bottom of your vacuum cleaner.
When the brush bar won t spin and you re operating the vacuum cleaner in the proper way the problem could be simply that it s clogged with hair.
If the brushroll is sticking it will cause too much friction and put too much strain on the belt.